ITIL Service Management Diagram

This diagram illustrates the core components of the ITIL (Information Technology Infrastructure Library) service lifecycle. It highlights three essential phases that work in a continuous cycle: Service Design, focusing on planning and designing new or changed services; Service Transition, which involves building, testing, and deploying services into the live environment; and Service Operation, covering the day-to-day management and delivery of IT services. The central 'ITIL' label signifies the framework that governs these integrated processes, emphasizing a structured approach to IT service management.

itil - service management - lifecycle - service design - service transition - service operation - itsm - it services - processes